Terms & Conditions

Legal Disclaimer

The explanations and information provided in this Terms & Conditions document are high-level general guidance and do not constitute legal advice. The actual terms and conditions that apply to your business should be tailored to your operations, location, and regulatory obligations. You should seek qualified legal counsel to ensure this document is legally binding and compliant with local and international laws.

Introduction

Welcome to ModFlowX. By accessing our website (www.modflowx.com) or placing an order through any of our platforms, you agree to be bound by the following Terms & Conditions (“T&C”). These T&C define the legal relationship between you (the “user,” “client,” or “customer”) and ModFlowX LLC (the “company,” “we,” “our,” or “us”).

If you do not agree to these terms, you must not use this website or our services.

1. Eligibility

Use of this website and our services is intended for individuals over the age of 18 and legally capable of entering into binding contracts. By using our website, you represent that you meet these requirements.

2. Use of the Website

You agree to use this website only for lawful purposes and in a way that does not infringe on the rights of, restrict, or inhibit the use of this site by any third party.

We reserve the right to modify, suspend, or discontinue any aspect of the website or services at any time without notice.

3. Orders, Quotes & Payments

Quotes provided are valid for 30 days unless stated otherwise.
Orders will only be processed after full or agreed-upon payment is received.
Prices may vary depending on the complexity of custom products, lead times, and material availability.
All transactions are final. Refunds or cancellations are subject to our discretion unless otherwise stated in a signed agreement.

4. Shipping & Liability

Once an order leaves our facility, ModFlowX is not responsible for any loss, damage, or delay caused by the shipping carrier or customs. It is the customer’s sole responsibility to secure the equipment, insure the shipment, and handle all claims directly with the carrier.

Please refer to our Shipping Policy for full details.

5. Intellectual Property

All content on this site—including product designs, images, logos, text, graphics, documents, and technical materials—is the exclusive property of ModFlowX and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, modify, distribute, or use any of our content without prior written consent.

6. No Warranties or Guarantees

Unless specifically agreed upon in writing:

All products are sold “as is” and without any express or implied warranty, including fitness for a particular purpose.
We are not responsible for any damages, losses, or business interruptions resulting from the use or failure of any product.

Engineering simulations (CFD, FEA) are provided as a best-effort estimate only and do not guarantee specific field results.

7. Limitation of Liability

To the maximum extent permitted by law:

ModFlowX shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, data loss, or business interruption, arising from the use of our website, services, or products.

8. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will take effect immediately upon being posted. Your continued use of our site or services after such changes constitutes acceptance of the revised terms.

9. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Utah, United States, without regard to its conflict of laws principles.

Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Utah County, Utah.

10. Contact

If you have questions or concerns about these Terms & Conditions, you may contact us at:

Email: jnogueira@modflowx.com